(949) 991-JUNK (5865)
Everything, answered

Questions & straight answers.

If it's not answered here, text us — a human (the owner) replies in about 5 minutes, 7 days a week.

Pricing & booking

How much does junk removal cost?

The entire price list is published — single items from $129 ($104 online), full loads $599–679 ($574–654 online). Everything included: labor, loading, hauling, disposal, sweep-up.

Why is the online price cheaper?

Online bookings cost us less to handle than phone tag, so we pass $25 back to you. Junk King discounts $20; GOT-JUNK hides $10 behind promo codes. Ours applies automatically, every time.

Is the quote really locked?

Your photo or online quote is a ceiling. Smaller pile than you thought? Price drops at the curb. Bigger? We name the new number BEFORE loading anything — and you can cancel free.

What's the $25 reservation?

It holds your time window, comes straight off your final bill, and refunds fully if you cancel 2+ hours ahead or we can't serve you. The job itself is pay-after, not pay-before.

Do you price-match?

Better — hand us any competitor's written quote for the same load and we beat it by 10%.

Service & scheduling

Can you really come today?

Book before 2 PM and same-day windows appear with a 🔥 in the widget. Truly urgent? The 2-Hour Emergency (+$79) means we're rolling within 2 hours — one slot held daily.

What are your hours?

7 days: Mon–Sat 7am–8pm, Sunday 10am–4pm. Evening windows (6–8pm) exist because that's when working people are home.

What do you take — and not take?

We take furniture, appliances, mattresses, e-waste, yard waste, construction debris, hot tubs, sheds, playsets — nearly everything. We can't take paint, chemicals, gasoline, propane, or other hazmat (we'll point you to OC's household hazardous waste centers).

Do I need to be home?

Not if the junk is accessible (driveway, curb, side yard, open garage). Text photos, approve the quote, and it's gone by the time you're back — with photo proof.

Are you licensed and insured?

Yes — CA motor carrier permitted and $1M general liability insured. COI available on request (realtors and PMs: vendor page).

Trailer rental & materials

How does the dump trailer rental work?

We drop a 15-yard trailer in your driveway from $249 (delivery + pickup included), you load it on your schedule, we haul it off. Rubber tires — no cracked driveway, no city street permit. Full details.

What can't go in the rental trailer?

No paint, hazmat, tires, or e-waste in the trailer. Dirt, concrete, and roofing: floor-level loads only, 2-ton max, at the heavy-material rate.

How does material delivery work?

Tell us the material and yards; we pick it up from the supply yard and dump it exactly where your project needs it — up to 2 tons per trip, delivery from $99, material billed at supplier cost with no markup. Details.

Payment & after the job

How do I pay?

Apple Pay, Google Pay, any card, or cash — after the job is done and you've walked the spot. Never before.

Where does my stuff go?

Donation-first: usable items to Habitat ReStore and local charities (receipts on request), metal recycled, mattresses through California's Bye Bye Mattress program, the rest responsibly disposed at licensed OC facilities.

What if something gets damaged?

We photograph, own it, and fix it — usually on the spot. That's what the $1M policy and the owner's phone number are for.

Still wondering something?

Text Your Question — 5-Min Reply